FAQ
Frequently Asked Questions
Do You Offer Free Estimates?
Yes. We offer free estimates for auto body repairs. Our team evaluates the damage and provides a detailed estimate of the work required.
Do You Work With Insurance Companies?
Yes. We work with most insurance companies to simplify the claims and repair process for our customers.
Do I Have to Go Through My Insurance Company to Repair My Vehicle?
No. You may choose to have your vehicle repaired at your own expense without filing an insurance claim. We can advise you based on your situation.
Can I Choose My Auto Body Shop After an Accident?
Yes. You have the right to choose the auto body shop of your choice, even if your insurance company recommends certain preferred repair facilities.
Do You Provide a Replacement Vehicle?
Depending on your insurance coverage or the repair conditions, a replacement vehicle may be available. Contact us to learn more about the available options.
What Should I Do Immediately After an Accident?
First, make sure everyone is safe. If necessary, contact emergency services and your insurance provider. Then contact CarrXpert Charny to schedule a damage assessment.
Are Repairs Guaranteed?
Yes. We provide a warranty on our repair work. Do not hesitate to contact us for details regarding coverage.