About Us
Our Story
More Than 70 Years Serving the Automotive Industry in Lévis
For more than 70 years, our facility has been part of the automotive landscape in Lévis. Through the generations, one thing has never changed: our commitment to quality repairs and customer satisfaction.
More than just an auto body shop, CarrXpert Charny is the result of continuous growth and evolution. Our history is marked by significant investments, a commitment to innovation, and a passionate team that always puts the customer first.
Over the years, we have successfully adapted to new automotive technologies and the growing demands of our industry. From repairing conventional vehicles to the most advanced electric vehicles, we have continuously evolved our methods to provide repairs that meet manufacturer standards.
Our facility is proud to be certified by several automotive manufacturers, including Tesla, and to rely on a highly qualified team that continuously pursues professional development. Our recent investments, including the installation of a brand-new state-of-the-art paint booth and the ongoing modernization of our facilities, reflect our forward-thinking vision.
We also provide our customers with a fleet of more than 40 courtesy vehicles to ensure a simple, hassle-free experience throughout the repair process.
Today, under the CarrXpert Charny banner and as a member of Groupe Automobile Desjardins, we continue our mission with the same passion that has driven us since the beginning: to provide superior-quality repairs performed according to the highest industry standards, in a professional, transparent, and customer-focused environment.
While our facilities have evolved significantly over the years, one thing remains unchanged: behind every repair is a team committed to a job well done.
Our Mission
Excellence Without Compromise.
Our mission is to provide auto body repairs that meet the highest standards of quality, safety, and performance. Every vehicle that enters our facility deserves the same attention to detail, whether it involves a minor repair or a complex procedure requiring the latest industry technologies.
At CarrXpert Charny, we believe excellence is built on three fundamental principles: expertise, innovation, and respect for the customer. That is why we continuously invest in our team’s training, our equipment, and the improvement of our facilities in order to deliver an experience that meets our customers’ expectations.
Our commitment is simple: to return every vehicle to the road with the same dedication to quality as if it were our own.
Our Values
Behind every repair is a team that shares the same commitment to quality. We believe there are no shortcuts when it comes to safety, precision, and customer satisfaction. Every detail matters because we treat our customers’ vehicles with the same care we would give our own.
- Uncompromising Safety
- Attention to Detail
- Expert Care
- Guaranteed Satisfaction
An automotive accident is often synonymous with stress and uncertainty. Our role goes beyond repairing a vehicle: we support our customers with attentiveness, transparency, and professionalism to make the experience as simple and reassuring as possible. Our employees, customers, and partners are at the heart of every decision we make.
- Attentive Listening
- Complete Transparency
- Simplified Experience
- Human Relationships
The automotive industry is constantly evolving, and we have chosen to evolve with it. We continuously invest in our team’s training, our equipment, and our facilities to provide repairs that meet the highest standards of the modern automotive industry.
- Advanced Technologies
- High Standards
- Renewed Expertise
- Continuous Innovation
We never stop improving. Whether through technology investments, team development, or process enhancements, we always keep our focus on the future in order to deliver an experience that meets our customers’ expectations.
- Future-Focused Vision
- Long-Term Investments
- Continuous Evolution
- Exceeding Expectations
Trust must be earned every day. It is built through honesty, transparency, and our commitment to the quality of our work. This trust motivates us to always give our best and has guided every one of our actions for more than 50 years.
- Honesty and Transparency
- More Than 50 Years of Commitment
- Earned Trust
- Integrity Every Day
Our Certifications
Recognized Expertise. Quality Without Compromise.
Today’s vehicles are more sophisticated than ever. Their design incorporates advanced materials, driver assistance technologies, and repair methods that require specialized knowledge and equipment.
That is why we have chosen to continuously invest in manufacturer certifications, employee training, and the latest technologies in the industry.
Being certified is about more than displaying a logo. It is a commitment to following manufacturer-prescribed repair methods in order to preserve the safety, performance, and integrity of your vehicle after an accident.
Our certifications reflect our commitment to delivering repairs completed according to the highest quality standards, regardless of the vehicle brand or the complexity of the work required.
What This Means for You
- Repairs performed according to manufacturer standards.
- Specialized equipment that meets industry requirements.
- Peace of mind knowing your vehicle is in good hands.
- A team trained in the latest repair methods.
- Rigorous procedures that ensure safety and quality workmanship
It is also an additional commitment to our customers: never compromising the quality of the repairs we perform.